Support Desk

Case Update Thread

See case activity from start to finish

  • Record notes and updates
  • Internal & External updates
  • Email subject for Contact replies [CASE: #55 ]
  • Audited & Time stamped
Case Update Screenshot

Case Status

Create a journey for your client cases to ensure an organised process to resolve

Cases Status Screenshot
Reports Screenshot
Customer Portal Screenshot
CRM devices

CRM

Customer Relationship Manager

An online system & database that helps organisations of all sizes collect, manage and group their client data.

CRM can help improve all areas of an organisation from marketing & sales to contracts & delivery.

Keeping all of your interactions with your client in one place

Functionally very similar to the widely used SalesForce with a difference:

  • No User Licences
  • 100% Control of the software

Customise your system to meet your needs, add fields and change layouts to ensure you capture the information important to your organisation!

Would you like a Demo?

For more information on how we can meet the needs of your organisation get in touch now!

Call 01793 236 245
Email Us