You decide how you want it set up!
System, Customisations, Hosting, Support and Training
We believe we are using the best Open Source software, SuiteCRM & Nextcloud to deliver high quality solutions for organisations of all sizes.
With high speed hosting and security to our clients data provided by UKFAST!
We work with IT departments to implement the best solution for your organisation!
Full access to server and system can be granted to your super administrators anytime.
Your software, your data!
Protect your data inside SuiteCRM & NextCloud and control access to users.
EngageCRM UK guarantee we will release the full export of your open source database & files package anytime on request.
How can an IT department CRM?
Manage a large number of IT assets for your organisation?
Using SuiteCRM we have created an 'Assets' register
This gives IT departments a central place to create IT Assets!
Record all information about the asset including ID numbers and the assigned member of staff
Log all issues with the asset and assigned Tasks etc for resolution!
All departments can benefit from the Task Manager inside SuiteCRM!
Create Tasks with notes, priority and due date.
Collaborate together with comments and email alerts!
Keep staff up to date with IT changes, upgrades and downtime etc!
Create notifications to all staff for 'IT alerts and updates' to view on the CRM
Using the Announcement dashlet it will be on every user homepage and once logged in they can see all the new announcements
IT departments can also use the CRM to send these notification via email directly to users!