Green Labyrinth are a training provider specialising in skills and vocational training programs across Swindon & Wiltshire, Gloucestershire and the surrounding areas.
Over recent years Green Labyrinth have helped young people gain the skills and experience needed to progress into Apprenticeships and employment!
Green Labyrinth and EngageCRM UK have invested into the development and process mapping to ensure this CRM / MIS can work for Education & Training Providers and be customised to any specific organisation.
Enquiries can come into your CRM in many different ways
Set up customised workflows for automated email alerts and Tasks created for users to follow up!
- Website Forms
- Telephone call into office
- Social Media importer (LinkedIn, Facebook and Twitter)
- Spreadsheet bulk importer
- Mobile Business Card Reader
Send your learners an electronic application form, creating an Enrolment inside your system
Using the information entered by the learner, click 'Generate Document' have the option to choose your paperwork template to generate a word document!
Go further with Docusign, using the interactive templates to email to the learner for digital signature.
- Online enrolment form to CRM
- Generate Customised Paperwork > Print
- Docusign - Digital Signature
- Windows, MAC, iOS and Android
'Paperwork sign ups took over 90 minuets with travel costs,
Using EngageCRM UK & DocuSign we now average under 30 minuets and sales can complete sign up without leaving the office!'
Bryan David - Managing Director Green Labyrinth
Green Labyrinth's Docusign statistics from April 2019
Teachers & Assessors
Every member of staff can have a user login for your system..at no extra cost!
Limit access and permissions for 'view only' user groups etc
Delivery staff can see caseload reports, success rates, calendar, CPD and more!
- Users, Groups and Teams
- Caseload Management
- Email Alerts and Reminders
- Calendar, Activities and Expenses!
What Our Customers Have to Say
EngageCRM UK has made our Exam Booking process more efficient and paper free. The system sends update and reminder emails to the Student, Teacher and Invigilator! We also use the system to report on all Exam success rates, broken down by Qualification, Level and TeacherElaine Allen - Exams Officer, Centre & Quality Manager Green Labyrinth
We can generate all of our sign up paperwork from the Enrolment record and EngageCRM UK are always happy to help us update and improve our systemKara Jell - Sales Administrator Green Labyrinth
I use the system everyday, creating and updating Enrolment records for finance reporting and staff caseloads. EngageCRM are always a call away and happy to help!Administrator Green Labyrinth
Our teachers use the system to record cases related to learners, these cases range from attendance or behaviour issues to House Points for positive rewards. EngageCRM have been great! We have created a customised process for our Mentor Meetings on the system, this allows us to schedule and record a learner's mental wellbeing, targets and goalsRayanne Ordette - Study Programmes Centre Manager Green Labyrinth
The system helps our team record cases for students, at any point a member of staff can flag a case to be a safeguarding issue and we can begin our internal processes to investigate and resolve, updating the case throughout.Laura Frankham-Gething - Head of Additional Learning Support & Designated Safeguarding Lead Green Labyrinth
I use EngageCRM UK everyday for both the teams I manage, using the system to view staff calendars for meetings. Using reports is really flexible and I can generate caseload reports to prepare for delivery staff KPI and 1to1 meetings. Throughout the time I have worked with Engage they have been really supportive!Andrea Gostling - Operations Manager Green Labyrinth
I use MIS to see our overview summary reports, this way I see our caseload reports and new starts at a snap shot for the month, this helps me prepare for our operation and board meetings. Always use the MIS for the shared calendar to view availability and to book team meetings!Stephanie Warren - Operations Director Green Labyrinth
Green Labyrinth started with EngageCRM UK with 3 members of staff and with the flexibility of the system has allowed us to grow up and down throughout the life with EngageCRM UK. We have customised the CRM & Cloud to work for us and our partners for a training / education provider and are still adding to it!Bryan Davis - Managing Director Green Labyrinth