Engage Education
Green Labyrinth Logo

Green Labyrinth are a training provider specialising in skills and vocational training programs across Swindon & Wiltshire, Gloucestershire and the surrounding areas.
Over recent years Green Labyrinth have helped young people gain the skills and experience needed to progress into Apprenticeships and employment!
Green Labyrinth and EngageCRM UK have invested into the development and process mapping to ensure this CRM / MIS can work for Education & Training Providers and be customised to any specific organisation.

Enquiry Management

Enquiries can come into your CRM in many different ways

Set up customised workflows for automated email alerts and Tasks created for users to follow up!

  • Website Forms
  • Telephone call into office
  • Social Media importer (LinkedIn, Facebook and Twitter)
  • Spreadsheet bulk importer
  • Mobile Business Card Reader

Employers & Contacts

Convert Leads into Employers with a click of a button

  • Website > Enquiry
  • Contact
  • Organisation
  • Groups & Tags
  • Filters & Reporting
Find Out More
Employers
  • Safe & Secure
  • Record Lawful Basis
  • Data Source and Dates
  • Manage Opt in/out
  • History & Audits
CRM For GDPR

E-Sign Ups

Send your learners an electronic application form, creating an Enrolment inside your system

Using the information entered by the learner, click 'Generate Document' have the option to choose your paperwork template to generate a word document!

Go further with Docusign, using the interactive templates to email to the learner for digital signature.

  • Online enrolment form to CRM
  • Generate Customised Paperwork > Print
  • Docusign - Digital Signature
  • Windows, MAC, iOS and Android
Green Labyrinth Logo

'Paperwork sign ups took over 90 minuets with travel costs, 
Using EngageCRM UK & DocuSign we now average under 30 minuets and sales can complete sign up without leaving the office!
'

Bryan David - Managing Director Green Labyrinth

Envelope Stats
Green Labyrinth's Docusign statistics from April 2019
Learner Screenshot
Exam Booking Screenshot

Teachers & Assessors

Every member of staff can have a user login for your system..at no extra cost!

Limit access and permissions for 'view only' user groups etc

Delivery staff can see caseload reports, success rates, calendar, CPD and more!

  • Users, Groups and Teams
  • Caseload Management
  • Email Alerts and Reminders
  • Calendar, Activities and Expenses!

Course / Lesson Planner

Create a course inside the system, linked to a teacher and enrolment

The course record allows a teacher to create 'Course Tasks' inside

Creating a list of course tasks gives a learner their 'Activities' they need to complete for that course with due dates and notes etc.

The teacher can update each Task progress throughout the duration

For repetitive courses create Course Templates with set duration for each Task length!

  • Organise your Courses and Lessons
  • Visualise on Gantt Chart
  • Create Events with Email Invites and Reminders
  • Financial Reports (Income vs Outcome)
Course Planner Screenshot

What Our Customers Have to Say

  • EngageCRM UK has made our Exam Booking process more efficient and paper free. The system sends update and reminder emails to the Student, Teacher and Invigilator! We also use the system to report on all Exam success rates, broken down by Qualification, Level and Teacher
    Elaine Allen - Exams Officer, Centre & Quality Manager Elaine Allen - Exams Officer, Centre & Quality Manager Green Labyrinth
  • We can generate all of our sign up paperwork from the Enrolment record and EngageCRM UK are always happy to help us update and improve our system
    Kara Jell - Sales Administrator Kara Jell - Sales Administrator Green Labyrinth
  • I use the system everyday, creating and updating Enrolment records for finance reporting and staff caseloads. EngageCRM are always a call away and happy to help!
    Administrator Administrator Green Labyrinth
  • Our teachers use the system to record cases related to learners, these cases range from attendance or behaviour issues to House Points for positive rewards. EngageCRM have been great! We have created a customised process for our Mentor Meetings on the system, this allows us to schedule and record a learner's mental wellbeing, targets and goals
    Rayanne Ordette - Study Programmes Centre Manager Rayanne Ordette - Study Programmes Centre Manager Green Labyrinth
  • The system helps our team record cases for students, at any point a member of staff can flag a case to be a safeguarding issue and we can begin our internal processes to investigate and resolve, updating the case throughout.
    Laura Frankham-Gething - Head of Additional Learning Support & Designated Safeguarding Lead Laura Frankham-Gething - Head of Additional Learning Support & Designated Safeguarding Lead Green Labyrinth
  • I use EngageCRM UK everyday for both the teams I manage, using the system to view staff calendars for meetings. Using reports is really flexible and I can generate caseload reports to prepare for delivery staff KPI and 1to1 meetings. Throughout the time I have worked with Engage they have been really supportive!
    Andrea Gostling - Operations Manager Andrea Gostling - Operations Manager Green Labyrinth
  • I use MIS to see our overview summary reports, this way I see our caseload reports and new starts at a snap shot for the month, this helps me prepare for our operation and board meetings.  Always use the MIS for the shared calendar to view availability and to book team meetings!
    Stephanie Warren - Operations Director Stephanie Warren - Operations Director Green Labyrinth
  • Green Labyrinth started with EngageCRM UK with 3 members of staff and with the flexibility of the system has allowed us to grow up and down throughout the life with EngageCRM UK. We have customised the CRM & Cloud to work for us and our partners for a training / education provider and are still adding to it!
    Bryan Davis - Managing Director Bryan Davis - Managing Director Green Labyrinth
CRM devices

CRM

Customer Relationship Manager

An online system & database that helps organisations of all sizes collect, manage and group their client data.

CRM can help improve all areas of an organisation from marketing & sales to contracts & delivery.

Keeping all of your interactions with your client in one place

Functionally very similar to the widely used SalesForce with a difference:

  • No User Licences
  • 100% Control of the software

Customise your system to meet your needs, add fields and change layouts to ensure you capture the information important to your organisation!

Cloud

Cloud allows you to have personal storage online, that you can access securely anywhere!

Functionally very similar to the widely used Dropbox with a difference:

  • No User Licences
  • 100% Control of the software

Upload & organise your Documents, Files, Images, Videos and much more!

Cloud devices

Would you like a Demo?

For more information on how we can meet the needs of your organisation get in touch now!

Call 01793 236 245
Email Us