Support your Customers
Cases
Case Management allows your support team to organise and prioritise support tickets raised by customers
Connect Inbound email to auto create Cases
Case Thread updates logged throughout
Email Notifications and Reminders
Reports & Dashboards
Secured connection for your Customers
Customer Portal
Give your customers a login and access to a portal!
With this upgrade customers/learners can connect directly to their CRM profile and make changes that you allow
Unlimited Portal Users
Customisable and Bespoke
Portal notifications and Dashboard
Generate and Archive your files
Document Management
There are many different ways you can improve your documents
Mail merge to word and PDF
Add archive fields to modules for upload file
Compliance, alerts and tracking
Version Control
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